Terms of service
Last Updated: [Insert Date]
Welcome to Crystal Bar Soap. These Terms of Service (“Terms”) govern your use of our website, www.crystalbarsoap.com (the “Site”), and the purchase of our products.
By accessing our Site or placing an order, you agree to be bound by these Terms, our Privacy Policy, and our Refund & Shipping Policies. If you do not agree, please do not use our Site.
Use of Our Site
By using this Site, you confirm that you are at least the age of majority in your jurisdiction and that you are legally capable of entering into a binding agreement.
You agree not to use our products or Site for any unlawful or unauthorized purpose.
Products & Availability
All products are handcrafted in small batches. As such:
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Availability is not guaranteed
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Colors, textures, and appearance may vary slightly
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Product descriptions are provided for informational purposes only
We reserve the right to discontinue or modify products at any time without notice.
Orders & Payment
We accept payment via major credit and debit cards and other payment methods supported by Shopify.
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Orders will not be processed or shipped until payment is successfully received
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By submitting payment information, you represent that you are authorized to use the selected payment method
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We reserve the right to cancel or refuse any order at our discretion, including suspected fraud or unauthorized transactions
If payment is not successfully completed, the order will not be fulfilled.
Pricing & Accuracy
All prices are listed in U.S. dollars unless otherwise stated.
We reserve the right to:
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Correct pricing errors
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Update product information
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Cancel orders affected by inaccuracies
In the event of a pricing error, customers will be notified and given the option to proceed at the corrected price or cancel the order.
Shipping & Delivery
Processing times are listed on the Site and may vary by collection or volume. Estimated shipping timelines are not guarantees.
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Orders typically ship within 5–8 business days
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Shipping carriers include USPS and UPS
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Express shipping may be available at checkout
For international orders:
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Delivery times may vary significantly
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Customs processing may delay delivery for several weeks
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Customers are responsible for any duties, taxes, or import fees
Once an order is transferred to the carrier, Crystal Bar Soap is not responsible for delays, loss, or damage caused by the carrier.
Address Accuracy
Customers are solely responsible for providing accurate shipping information.
Orders shipped to the address provided at checkout are considered fulfilled. Crystal Bar Soap is not responsible for:
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Incorrect or incomplete addresses
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Packages delivered to the wrong location due to customer error
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Returned packages caused by address issues
Returns, Refunds & Hygiene Policy
Due to the hygienic nature of our products, all sales are final.
Please refer to our Refund & Shipping Policy for full details. By placing an order, you acknowledge and accept that refunds are not offered except as expressly outlined in that policy.
Combined Orders
To reduce waste and packaging, multiple orders placed within a similar timeframe may be automatically combined only when shipping addresses are identical.
Combined shipments:
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Ship under one tracking number
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Use delivery confirmation as proof of fulfillment for all included orders
Chargebacks & Disputes
By completing a purchase, you agree not to initiate a chargeback without first contacting us to resolve the issue.
We reserve the right to submit order records, delivery confirmation, and policy agreements to payment processors in response to chargebacks. Fraudulent disputes may result in account restrictions or refusal of future service.
Intellectual Property
All content on this Site, including text, images, product names, logos, and designs, is the property of Crystal Bar Soap and may not be reproduced, copied, or used without written permission.
Limitation of Liability
To the fullest extent permitted by law, Crystal Bar Soap shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or Site.
Use of our products is at the customer’s own risk.
Indemnification
You agree to indemnify and hold harmless Crystal Bar Soap from any claims, damages, or expenses arising from your violation of these Terms or misuse of our products.
Governing Law
These Terms are governed by and construed in accordance with the laws of the United States and the state in which Crystal Bar Soap operates, without regard to conflict of law principles.
Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of the Site constitutes acceptance of those changes.
Contact Information
For questions regarding these Terms, please contact: